Privacy

Discussion articles

• The cranky user: respecting user privacy, part 1
  "The e-commerce industry has failed miserably to produce consumer confidence; not because we haven't tried to do so, but because we've done it through dog-and-pony shows, rather than real respect for personal data. It is particularly crucial to note, in this context, that not everything that is legal is acceptable. We discuss the basic principles of an effective privacy policy: It must be short and readable, and the customer must like it."
  (Peter Seebach, IBM Developer Works)

• The cranky user: respecting user privacy, part 2
  "In Part 1, we examined why it's important to have an effective privacy policy in place. Here, we take a look at best ways of earning the trust of your users through straightforward, clearly-worded policies that meet consumer needs."
  (Peter Seebach, IBM Developer Works)

• The cranky user: respecting user privacy, part 3
  "Last time, we examined why it's critical to have effective privacy policies in place, and what goes into one. Here, we add a few more suggestions for implementing policies that work and discuss the importance of sticking by your policy."
  (Peter Seebach, IBM Developer Works)